Payment Policy

We keep checkout simple, secure, and completely stress-free. Pick your pieces, choose how you want to pay, and leave the rest to us.

We Accept

  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Amazon Pay
  • PayPal

All transactions are processed in British Pounds Sterling (GBP) and are inclusive of UK VAT where applicable.

Built to Protect You.

Every transaction on Retail Agenda runs through a fully SSL-encrypted, PCI-DSS compliant payment gateway. We never see your card details. We never store them. Your financial information stays exactly where it belongs — with you.

How It Works

Place your order. Payment is authorised. Done. Your order is only confirmed once your payment clears successfully. If your transaction does not go through — no order is placed and no charge hits your account. Simply try a different card or payment method, and if the issue continues, reach out to your bank directly.

Get Your Billing Right.

Please ensure the billing details you enter at checkout match exactly what your bank has on file. A mismatch can cause a delay or trigger a cancellation. When in doubt — double-check before you hit confirm.

You Pay. We Confirm. You Shop.

The moment your payment is authorised, you will receive an order confirmation email straight to your inbox. That email is your receipt — save it. If it does not arrive within a few minutes, check your spam folder or contact us at help@retailagenda.co.uk.

VAT & Pricing

All prices displayed on our website are in GBP and are inclusive of UK VAT at the applicable rate. A VAT receipt is available upon request — simply email help@retailagenda.co.uk with your order number and we will send it over.

Contact Information

Email: help@retailagenda.co.uk
Phone: +44 121 714 6704
Address: 335 Euston Rd, London NW1 3AD, UK
Business Hours: Monday – Friday, 9:00 AM – 9:00 PM (GMT+1)